Universiti Sains Malaysia Library 

Live Chat

Live chat is a great way to get assistance from the USM Librarian/Library staff especially related to library resources, services and other Library related issues. Live chat is available during Library’s working hours, so you can get help whenever you need it.

Live chat is a great way to get assistance from the USM Librarian/Library staff especially related to library resources, services and other Library related issues. Live chat is available during Library’s working hours, so you can get help whenever you need it.

To use live chat, simply click on the live chat widget on the USM Library website. A librarian/Library Staff will be available to help you as soon as possible.

Here are some tips for using USM Library Live Chat service:

  • Be clear about your needs: When you start a live chat conversation, be sure to explain your needs clearly.

  • Be patient: Librarians/Library Staffs may be helping other customers at the same time, so be patient and wait your turn.
  • Be polite: Librarians/Library Staffs are here to help you, so be polite and respectful.

Disclaimer

USM Library will not be responsible for any loss or damage caused by the use of any information obtained from this website.

Contact Us

Hamzah Sendut Library, Universiti Sains Malaysia, 11800, Penang, Malaysia

Tel : +604 - 653 3720 
Fax : +604 - 654 2508
Email: This email address is being protected from spambots. You need JavaScript enabled to view it. | 


Universiti Sains Malaysia Library © 2023
All Rights Reserved

Web Analytics